1 reviews | Active since Sept 2016

01 Oct 2024, 13:45

Unfair Termination

i have both my daughters enrolled at SPARK Rynfield, i was paying the account and had an agreement with the father for him to take over account. which he did not pay, i then sent through an email on the 28th of Aug requesting to have an arrangement to settle the entire bill by end of Nov.

The arrangement i requested was broken down into 4 payments using estimation of when ill have money available. there was no comms from the credit controller to confirm or deny my request which i took as consent to proceed. i had previously spoken to him about an arragement and he stated that it did not matter how i break down and split the payments as long as the balance is upto date by end of 3 months.

Today my contract is terminated and im told they took every Avenue to resolve my account which is false, and that my kids cant go back to school until its up to date. failing which they will have to repeat the grade next year as no school will accept them in the 4th Term

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Replies (1)
SPARK Schools
SPARK Schools's reply14 Oct 2024, 13:21
Official
Hello Mpho,

We are very sorry to hear this. The team will contact you to help resolve your query.

Kind Regards
The SPARK Schools Team