MS
Melissa S

1 reviews | Active since May 2023

31 Jan 2026, 07:30

Treated rudely by Principal & Guy at reception

Its mainly Randpark Sparks That is the problem. I wouldnt even give them a star if i could. They are not organized with dismissal, I went in to get a child at the dismissal time 1520 They wouldnt give her to me at reception. What nonsense is that? I went to reception to not be in the que and cause it was raining. The lady who is a principal there should not be the principal she is rude, unfriendly and tried to cause a problem with me and a parent lying saying I was using foul language when I was not. They should replace her. The guy in reception treated me with no respect. Ignored me completely and when a black parent came in was the sweetest with him.. Is this school about race here?? He should be removed from reception. This is shocking and I was told Randpark is not the same like the other Sparks When they are and have all the same dismissal times and if needed early collection which was 5 minutes early.

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Replies (1)
SPARK Schools
SPARK Schools's reply02 Feb 2026, 09:28
Official
Hello Melissa, 

We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query  immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.

Kind Regards
The SPARK Schools Team