NM
Neliswa M

1 reviews | Active since Nov 2009

11 Jul 2019, 11:10

Termination of contract

The accounts department for Spark schools is ***********, rude and never come back to you. My daughter was at Spark school in 2017 and 2018. I gave a notice in November 2018 about her not returning in 2019. It was acknowledged and I thought everything was in order. I received an invoice end of Jan and I immediately called accounts department. They told me I owe them one month fees because I gave the notice in November instead of October. I paid that one month fee and they kept quite until June when they sent me another invoice with another month fee plus stationery fee and interests. When I called again I was asked a lot of questions and they promised to come back to me until today. I'm very disappointed with their treatment yet I was happy the school itself. RIPOFF, RIPOFF.........

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Replies (1)
SPARK Schools
SPARK Schools's reply11 Jul 2019, 11:24
Official
Hello Neliswa,

We are very sorry to hear about your poor experience at SPARK Schools. 

Please can you send your complaint to *** with your email and contact number.

The SPARK Schools Team