Sparks School

Our experience with Sparks Schools – Silverlakes has been extremely frustrating, primarily due to poor communication and lack of administrative follow-through.

We submitted our child’s withdrawal notice timeously and in accordance with the school’s instructions, yet received no confirmation of receipt. Despite further written communication via the official app, the school later advised that no record of our resignation could be found.

Over several weeks, we have spent significant time contacting both the campus and head office, with little assistance or accountability. The campus refers matters to head office, while head office remains difficult to reach and provides no written feedback.

This process has caused unnecessary stress and delays, particularly regarding the issuance of a transfer letter. Improved communication, proper confirmation of submissions, and clearer accountability are urgently needed.