Sparks Ferndale Primary reaping off parents/customers

We had issues with progression of my grade 1 daughter who had an average of 51% at the end of November 2024 and we made it clear that if the learner is progressed we are reansfering her. So the learner did not come back for the 2025 academic year and we agreed that we are withdrawing the leaner. Disappointingly, they sent me an invoice for almost R7000 claiming l owe them for January and February when the learner did not come back for the 2025 academic year. I tried to address this with the registrar and the accounts department in vain. They dont respond to my emails. I am very disappointed in the Registrar who l have sent 3 emails and elected not to respond. My account number is MTO7458.