Spark Schools is insensitive and has appaling behavior towards parents/covid

I have had the most awful experience, in the plight of Covid, the school refuses to allow for a payment arrangement and transfer of school, because of previous unemployment due to Covid. They told me I must remove the child from my school. I find it sad that in South African when so many people lost their jobs due to zcovid and are only picking up the pieces now, Spark schools refuses to be of assistance, they would rather have the children out of school completely cause where will be find another school as this time.