Spark School Weltevreden Park: A Nightmare

The one star I’ve given is actually to enable editing in the review section. Spark school Weltevreden Park (and their account department) is the worst. I came to a realisation early last year that Ive made a mistake of taking my child there (she was transferring from another school). In September last year I received a link to indicate whether my child was returning to the school in the following year, which of course I indicated that she was not returning because I was not happy about number of things, including their lack of communication and teaching style/curriculum. To give a context, the last invoice I’ve received from the school was at end of November (for December tuition fees). Since then I never received any invoice, because I did indicate she was not returning in 2025. For some reason, I received a call from Kefentse on 24 February 2025 asking if my child is still gonna return to Spark and I said no. I subsequently received an email requesting to complete the “notice of termination of parent contract”. Confusing part about this is that it indicated that it was termination for 2025. I then responded to the email asking why was i requested to complete the notice coz it says 2025 and my child child is not in the school; and the response I got was that “for the child to be removed from the system”. I proceeded to complete the form and that’s when my nightmare started. A week after completing the termination link I received statement of account showing that I owe Spark for January to March 2025 fees, including stationery. Even after explaining to Kefentse that my child never returned to Spark and I did indicate through the link last year that she was not returning in 2025, I still receive these statements , now showing interest charges for overdue payments. The only thing I got from her was that I was supposed to complete termination form as well, for them to know that she was not coming back. Then why didn’t they also send me termination form for me to complete, following the link I completed notifying that my child was not returning. Moreover, if Spark was not aware that my child did not return to the school, why have I not received any invoice since last year end November? I’ve been emailing them and they don’t respond to my emails, but continue to send me account statement. I regret to associate myself with this school. How do you just randomly invoice someone for services they didn’t receive? Spark School, please do better.