1 reviews | Active since Dec 2017
SPARK SCHOOL HORRIBLE ENROLMENT AND FINACE DEPARTMENT
Poor enrollment and account handling. I have two scholars at spark school who were registered this year 2024. both scholars are mine, but they share different fathers. one scholar application was done in their father's name, and the other in my name. the scholars' profiles were both combined, because it's their "policy" bear in my mind that there is breach of information here and sensitive information is shared that do not belong to the other parties. the must be a proper way of handling people's information. I have been on the call now for the last 24 minutes and 8 seconds and I have been bouncing from one advisor to the next. tell me if this breach of information is allowed. or do we need to get FIC involved. Tiara Chetty I have sent numerous emails to you regarding this matter, till today there hasn't been any active assistance both from enrollment and finance department. this is so sickening!!!!
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.