NS
Naledi S

1 reviews | Active since Dec 2017

15 Oct 2026, 20:24

Spark School department doesn't know their Job

If I could give 0 stars I would. *********** admin, shocking service when dealing with queries, and no one can explain their own billing. *** was supposed to be closed and settled, now they can't explain an outstanding balance but expect me to chase them. Very disappointing for a school with this reputation.

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Replies (1)
SPARK Schools
SPARK Schools's reply16 Oct 2026, 07:02
Official

Hello Naledi,

We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.

Kind Regards
The SPARK Schools Team