Spark Accounts department is a ****

Your whole accounts department should be fired they don’t know what they are doing. In October last year I received a statement saying I’m owing R16 k when I called the accounts department I couldn’t get through eventually in November I managed to get through I then enquired and send POPs . They still sent me the statement without the missing amounts. Only now in January they sent me an updated statement that is still missing some 5 cash deposit payments. I DO NOT GAVE THE RECIEPTS I have requested Spark to pull up their bank statements for the missing months and look for my daughters payments they are telling me to go to the bank mention the ATM I used and the time and date and request a statement. That is just not possible I can’t remember the time and date and eve the atm I used. The simple thing for you to do is to check on your bank statements. STOP *****ING FOR US