kM
katia M
1 reviews | Active since Apr 2013
06 Dec 2024, 14:40
Spark Accounts Department
This is with a sad heart that I have to write this. The teachers do so much good for our kids but the Accounts department is a mess. I always pay my fees a year in advance but seem to always have some issues, including an incorrect invoice billed.
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SPARK Schools's replyOfficial
06 Dec 2024, 15:03Hi Katia, We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We genuinely appreciate your patience and understanding as we resolve this for you.
SPARK Schools's reply06 Dec 2024, 15:03
Official
Hi Katia, We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We genuinely appreciate your patience and understanding as we resolve this for you.