NB
Nolusindiso B
1 reviews | Active since Nov 2016
13 Jan 2025, 10:56
SPARK ACCOUNTS DEPARTMENT!
Another year,another account query!!Made payment 3 days account and I'm told by a Kgomotso Vecenam that the payment is not reflecting!!!I have asked over and over,for them to remove my husband on the account as they're sending comms to him and he doesn't have access to that email address...3yrs later we're still on the same issue.what now???
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SPARK Schools's replyOfficial
13 Jan 2025, 11:49Hello Nolusundiso, We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We genuinely appreciate your patience and understanding as we resolve this for you.
SPARK Schools's reply13 Jan 2025, 11:49
Official
Hello Nolusundiso, We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We genuinely appreciate your patience and understanding as we resolve this for you.