Sloppy Procedures

<p>I am very shocked with the level of competency this school's administration has. I enrolled my daughter and even paid we were never informed whether we have been accepted or not on the first day of school I took my daughter to the school and we were turned back saying we need to wait for the email confirming our acceptance. </p> <p> </p> <p>I waited until I was enough. I have since requested the refund but am also not getting anywhere with that.</p> <p> </p> <p>Please see emails from the school:</p> <p>Reply|<br />Delete<br />Junk|<br /> <br /> <br /> <br />Re: Fwd: Re: ood Day Please find attached the remainder documents to complete document requirements for Nhlanhla Mwelase's registration. Kind Regards<br /> <br />TN<br />Tashni Nadas ********** /> <br /> <br /> <br /> <br />Reply|<br />Today, 08:20 AM<br />You</p> <p> <br /> <br />Inbox<br /> <br /> <br />Good Day, </p> <p>Accounts received your refund on the 31st of January 2017 and our process is 14working days. <br />Your refund will be paid on the 14th and not sooner. </p> <p><br />Kind Regards,<br />Tashni </p> <p>On Tue, Feb 7, 2017 at 8:14 AM, Nomthandazo Mbali Mwelase ********** wrote:<br />Hi Tashni,</p> <p> </p> <p> </p> <p> </p> <p>If I am not getting my refund by end of business today, I am going to the media.</p> <p> </p> <p><br />Mbali</p> <p> </p> <p><br />From: Tashni Nadas ********** za><br />Sent: 07 February 2017 07:57 AM<br />To: Nomthandazo Mbali Mwelase<br />Subject: Re: Fwd: Re: ood Day Please find attached the remainder documents to complete document requirements for Nhlanhla Mwelase's registration. Kind Regards <br />Good Day Nomthandazo,</p> <p>You can expect you refund on the 14th of February.</p> <p><br />Kind Regards<br />Tashni</p> <p>On Mon, Feb 6, 2017 at 6:26 PM, Nomthandazo Mbali Mwelase ********** wrote:<br />Hi Tashni,</p> <p>On which day can I expect the refund.</p> <p><br />Kind Regards,<br />Mbali Mwelase</p> <p> </p> <p>Get Outlook for Android</p> <p><br /> </p> <p> </p> <p><br />On Tue, Jan 31, 2017 at 12:31 PM +0200, "Tashni Nadas" ********** za> wrote:</p> <p>Dear Mbali,</p> <p>The refund will not be paid out this week. You can expect a refund next week,that is the soonest it can be paid to you. </p> <p><br />Kind Regards,<br />Tashni </p> <p>On Tue, Jan 31, 2017 at 10:51 AM, Nomthandazo Mbali Mwelase ********** wrote:<br />Dear Tashni,</p> <p><br />With all due respect to your processes and procedures, I urgently need that refund.</p> <p>I have a situation that I also need to salvage.</p> <p><br />I will be expecting the by no later the end of working week.</p>