Shocking terrible service

<p>I have never had such a terrible service in my life, I’ve been calling spark school From the 4 of march after I registered my daughter as there website had problems I couldn't upload my daughters registration documents, I app**** for registration for spark randpark ridge.</p> <p>On Monday 26/06/2017 I got a call from Mpho who was willing to assist, however he told me that there is no space at randpark and I was every angry about that as I app**** on the 4th of march, however Mpho said I can choose between Ferndale and cresta and I can give him feedback once I have decided, on Tuesday 27/06/2017 I went to home affairs to fix my daughter’s birth certificate as per my conversation with mpho, at 1:50 I called sparks school again to speak to Mpho to tell him about my decision of taking my daughter to spark Ferndale and that the birth certificate, but unfortunately he was not available, I then spoke to Nelisiwe who told me that there is no space at spark Ferndale which made me lose my mind, I requested that this is fixed as I won’t accept it, Because as it stands I am in convinced already as I app**** for randpark ridge, Nelisiwe placed me on hold for a good 12mins and 38sec, as i said i wanted to speak with someone who is going to fix this problem or i will report this ti the deperment of education, the call wrapped and I called back and the call was answered By tetiwe who gave me a terrible services, i asked to speak to someone senior, she said there is no one senior, I asked for her name and surname and she rudely transferred me without even telling me that she is transferring me, so I am really disappointed at the service I got from Tetiwe and something needs to be done.</p> <p> </p> <p>What's also shocking me is that when I called Nelisiwe told me that ferndale doesn't have space but after I told them that I going to report them, all of the sudden there is space at ferndale and my daughter will be going to ferndale, I would like to understand why does one have to go throw all of this to enroll my daughter, spark school is one of the best, but the employees are failing us parents and the school </p>