1 reviews | Active since Sept 2016
******** AND FALSE ADVERTISING - Do NOT send your kids here.
This school is the pits.. I paid registration and January fees for my daughter in December 2022 - SPARK Riversands High. Come January, half the school’s curriculum is incomplete, no maths teacher, no HOD nor headmaster, activities like sports, robotics & coding was not available which was falsely advertised.
After two days of my child being at SPARK, I wrote to the interim principal and advised that my child will be pulling out of the school, I was made to complete the termination process for immediate termination (2 times) because they missed the fact that I completed the form the first time.
February, I got two calls asking me why I’m pulling out, I explained that my daughter will fall behind with her peers if she stays with a school that open unready for the academic year. I was told that they understand and I filled the form for the third time, which I did.
I didn’t ask for a refund for January fees, no one said anything about a 3 months notice which I’m only being told about on 27 March 2023. I’m apparently liable for paying them fees for 3 months notice even if my child is there or not, again my kid was there for (TWO DAYS) in January.
I registered in December, pulled out in January, two days after school opened, when would I have had 3 months to terminate? Also how did my contract get terminated if I had to give notice? Also why did it take 3 terminations for the school to register the termination, why? because they were stalling.
They kept sending me invoices in Feb., I responded with acknowledgment of termination of contract, they didn’t respond, but 27 Mar. they tell me I should’ve given them 3 months notice, how? Now they want me to make payment arrangements with penalty fees.
The school only opened in 18 January 2023, I paid January fees in December, when would I place notice when I only found out the school **** about it’s academic offerings on the 18th?
I wrote time and time again noticing how they don’t even take me off their communication emails, they were stalling this entire time. I really found new respect for REVIEWS, because WOW this school is the actual pits and by far the biggest mistake I’ve ever made.
I will spread the word. What NONSENSE
We are very sorry to hear this. The team will contact you to help resolve your query.
Kind Regards
The SPARK Schools Team
We are very sorry to hear this. The team will contact you to help resolve your query.
Kind Regards
The SPARK Schools Team
