1 reviews | Active since Oct 2024
Ripping people off financially
Sparks account department is absolutely revolting, no sympathy for parents who suddenly face financial difficulties all they care about is money.
In December i owed R5700 and paid R5000 on the 3rd of January i get sent a bill saying that i owe 10k and today i get sent a bill saying i owe R5800 meaning i owe R15800 please make me understand how i reached this amount?
I won’t even bother calling the accounts department because i will be told to pay the full amount or my daughter will be put on the list of kids that will be terminated from the school.
You guys need to do better you cant be billing us nonsense and expect us to pay.
Im actually going to go through all my POP from the time my daughter started grade 1 till date i sense that i have been getting billed the wrong amounts and i have not been noticing.
Reading from the reviews it seems like a norm.
Better look for another school because even the school itself isn’t that great but that is a story for another day.
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
Kind Regards
The SPARK Schools Team
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
Kind Regards
The SPARK Schools Team
Honestly this is beyond disappointing, i called in several times being sent from pillar to post no help whats so ever .
Emails go unanswered.
Im being told if i need help i should rather come to the offices because honestly your guys are to busy to attend emails and calls if i came there i stand a better chance of being helped!!
Imagine someone who works at your company saying this.
No one has called nor emailed me since you claim to have escalated my matter.
The accounts department is beyond pathetic.
Honestly this is beyond disappointing, i called in several times being sent from pillar to post no help whats so ever .
Emails go unanswered.
Im being told if i need help i should rather come to the offices because honestly your guys are to busy to attend emails and calls if i came there i stand a better chance of being helped!!
Imagine someone who works at your company saying this.
No one has called nor emailed me since you claim to have escalated my matter.
The accounts department is beyond pathetic.