zZ
zamo Z

1 reviews | Active since Jun 2015

25 Feb 2025, 16:48

Report card

It's painful to see my child sitting at home while other children are going to school. In 2023 May I lost my job so I wasn't able to pay the school fees. I did try and tell em with my situation but they told me nothing they can do but to terminate the contract. At first I was trying to make arrangements so that my son can finish school with SPARK but that didn't work as they told me they are running a business. So I thought ok they can't let him back so let me find another school form him. The problem they gave me the report card for last year second term. First term is almost over no final term report card. My son attended school till last term. I've been trying to solve this problem with them but they keep on saying "we will get back to you on this day" but they will never get back to me till present. I've been talking with different people from SPARK but no help.

0
Replies (2)
SPARK Schools
SPARK Schools's reply26 Feb 2025, 10:14
Official
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.

Best regards,

SPARK Schools
SPARK Schools's reply28 Mar 2025, 10:51
Official
Hi There, please let us know if you were assisted.

Best regards,