Poor teaching, absent teachers always

I have two scholars at sparks Witpoortjie. My first started in 2019 when the school started. And I must say it was the best. Now 2021, my son is doing grade 1 and it’s the worst experience EVER! He spent 2 weeks now going to class with a literacy teacher. Since February I’ve been complaining. Teachers don’t teach. My son is copying work from the board without understanding a thing. I’ve sent emails to school requesting the teachers to explain to me exactly what I required of the scholars in grade 1, it has been 4 months and no answers. That school now is just a mess. Grade 1 teachers are just lost and don’t know how to teach this scholars but expect them to pass.