SS
Sithembile S

1 reviews | Active since Dec 2016

04 Feb 2020, 11:27

POOR SERVICE

I have been calling the enrollment for 2weeks now and been taken from pillar to post jst for them to send me a contract! After 2 n half weeks I am told that an account department didn't send confirmation of payment! Still I sent to the enrollment proof of payment! I spoke to Crystal 1 of the consultants there! Rude and insisentive person ever!! Speaks over me when I am the1 who called keeps. Telling she sent the contact.. Which I didn't receive finaly she send something to my partner only he sees she has been sending to a WRONG EMAIL!! She doesn't hv a decent to return my call after I hv been on hold fr hours just be assisted! Spark schools NEEDS TO WAKE UP such service is ridiculous u should hire people that care about their jobs as my child has been home fr these weeks it's apoling

0
Replies (2)
SPARK Schools
SPARK Schools's reply04 Feb 2020, 11:50
Official
Hello Sithembile

We are sorry to hear this. The Enrolment Team will contact you to assist.

Kind Regards
The SPARK Schools Team
SS
Sithembile S's update04 Feb 2020, 12:42
Reviewer Update
I do NOT NEED YOUR SORRY I just want child in school!! She is missing out on a lot of work!!