I am highly disappointed with SPARK schools service. They are ****** who rob people of their money

I have a a complaint about Spark schools. I app**** to enroll my child in their school in Stellenbosch. I made a payment of R3310.00 which was the Application fee, School fee for the first month and the stationary box.

I would call every second day to find out what the status of my application was and I would be told to wait for the phone call or and email which never happened.

I could see that I was going to run out of time as it was already a week past the first day of school and I had not received any communication from Spark, I then app**** to enroll in another school where I was accepted and I called Spark to cancel the application and refund the money I paid.

I was told to send proof of payment again, my banking details with my bank's letter head, confirmation of my bank account in a letter from and a copy of my ID which I did a few hours later.

They confirmed by email that they received my documents, but up to this day I have not received my money from Spark.

I have had to follow up on each and every phone call and email that I send to them. I have already spent more than R300.00 on petrol, phone calls and emails upon trying to get my child to enroll or get the refund.

Please help as I have been more than patient with them and now I have had it with them.

Mrs S Ludidi