RT
Reuben T
1 reviews | Active since Oct 2024
19 Oct 2024, 11:08
Disgusted
Sparks school accounts department and enrolment are an absolute trash. I app**** for my child for 2025 admission and paid all necessary fees to secure space. I was promised space either at Sparks carlswald or Midrand. Now I was told there is no space after I have paid. I asked for a refund, I was told it all went to admin fees. Disgusting..very poor service of note.
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SPARK Schools's replyOfficial
21 Oct 2024, 09:01Hi Reuben,
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
SPARK Schools's reply21 Oct 2024, 09:01
Official
Hi Reuben,
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.