Disappointing Experience with Spark Carlswald Enrollment Process

I recently app**** to enroll my child in Grade R at Spark Carlswald and made the necessary payment. Unfortunately, the experience has been extremely disappointing. Despite multiple follow-ups with both the accounts and enrollment departments, my payment hasn’t been allocated to my account, and I keep being told someone will call me back—yet no one ever does.

To add to the frustration, I’ve now been informed that there’s no available space for my child at Carlswald, and my payment can’t be located. This lack of accountability and responsiveness is concerning, especially given that it limits my ability to consider other options as many schools are already full.

I’m very disappointed with the turnaround time and lack of responsibility from Spark Carlswald's team. I expected more from a school that promotes quality service and responsiveness.