SS
Sebolai S

1 reviews | Active since Jan 2017

04 Nov 2024, 05:22

Disappointed and hurt

It is sad that my son's contract was terminated in the third term. Despite sending numerous emails to Tashni, I keep getting told the scholar will only go back to school when I have paid. I have been explaining my current problems with the bank and that's the reason for my non payment. I'm very disappointed,

0
Replies (5)
SPARK Schools
SPARK Schools's reply04 Nov 2024, 08:26
Official
Hello Sebolai,

We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
SS
Sebolai S's update04 Nov 2024, 13:07
Reviewer Update
Good day,

I haven't received any communication yet from accounts.
SPARK Schools
SPARK Schools's reply04 Nov 2024, 13:12
Official
The team will be in contact soon.
SS
Sebolai S's update05 Nov 2024, 10:48
Reviewer Update
Good day,

Accounts has not made any contact with me yet.
SPARK Schools
SPARK Schools's reply06 Nov 2024, 16:02
Official
Hi There,

Our team let us know that you were contacted. Please let us know if you need any assistance.