TB
THANDEKA B
1 reviews | Active since May 2015
14 Jan 2025, 09:47
Dereregistration
I have been trying to reach the school with regards to cancellation of registration. I sent the email August 2024 now 2025 they are sending me emails to welcome the child to the school. After I have informed them in writing that we are relocating now I can't even get any feedback on the emails sent from friday last week even their calls don't get through. How do I go about this. Unless I have to walk to the school myself or send someone.
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SPARK Schools's replyOfficial
14 Jan 2025, 16:56We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We genuinely appreciate your patience and understanding as we resolve this for you.
Best regards,
SPARK Schools's reply14 Jan 2025, 16:56
Official
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We genuinely appreciate your patience and understanding as we resolve this for you.
Best regards,