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Arnelle S

1 reviews | Active since Jan 2019

04 Jan 2019, 13:22

Customer service at the accounts department

How do you just cancel my contract without me making any arrangements with you.

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Replies (3)
SPARK Schools
SPARK Schools's reply04 Jan 2019, 14:50
Official
Hello Arnelle, 

We are sorry to hear about this experience.

We will ask a member of our accounts department to contact you regarding this.

Kind Regards,
The SPARK Schools Team
AS
Arnelle S's update04 Jan 2019, 16:08
Reviewer Update
So now my daughter doesnt have a school and Im struggling now cause I need to beg beg your pple from the accounts department for invoices. To be honest with you they needs some customer service training. Treat their customers fairley. Have empathy for them. I send Tashnee Nadas an email today just to send me an invoice no reply.
SPARK Schools
SPARK Schools's reply04 Jan 2019, 16:56
Official
Hello Arnelle,

We do apologise for this experience.

Have asked a member of the department to contact you regarding this issue.

Please let us know if you are not contact by Monday, 7 January.

Kind Regards,
The SPARK Schools Team