GL
Guy L
1 reviews | Active since Aug 2024
03 Nov 2024, 12:55
Absolutely pathetic.
This is concerning to think that we actually pay money to this company in exhange for their education. I am taking my child to Pinnacle or Curo, I'd rarher pay extra than save money and lose my sanity.
This is disgusting, it has been a month now and I had am still battling to get a simple invoice and outstanding quotation.
I will not be continuing with this nonsense and I am demanding my money back! My child is supposed to start next year but already I am seeing red flags and I choose not to proceed with this bull****!
Please give me my money back as I want nothing to do with your bull****.
The head office is the most useless, after sending complaints online nobody bothers to return with a solution.
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SPARK Schools's replyOfficial
04 Nov 2024, 08:21Hello Guy,
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
SPARK Schools's reply04 Nov 2024, 08:21
Official
Hello Guy,
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.