

Spar Brackenfell
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked Spar Brackenfell across 3 reviews. Spar Brackenfell hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Spar Brackenfell? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2024
I used to be a regular customer at Brackenfell Spar, but because of health issues, I placed an order on 29 January 2026 for only a few items. I got a confirmation email that it will be delivered between 19h00 and 20h00. I phoned them just before 20h00, but the manager at the time said there was an issue, but they would deliver the next day. Today 30 Jan I phoned them at 10h30 because I have not received it yet, then they said it will be delivered between 19h00 and 20h00. After informing them that was the time for yesterday, and that I did not received anything, they will deliver it as a matter of urgency. They should not be part of an online delivery service if this is how they operate. I uninstalled the Spar app from my phone and will never again make use of their online app, OR shop there either. Very frustrating.
1 reviews | Active since Jun 2024
I used to be a regular customer at Brackenfell Spar, but because of health issues, I placed an order on 29 January 2026 for only a few items. I got a confirmation email that it will be delivered between 19h00 and 20h00. I phoned them just before 20h00, but the manager at the time said there was an issue, but they would deliver the next day. Today 30 Jan I phoned them at 10h30 because I have not received it yet, then they said it will be delivered between 19h00 and 20h00. After informing them that was the time for yesterday, and that I did not received anything, they will deliver it as a matter of urgency. They should not be part of an online delivery service if this is how they operate. I uninstalled the Spar app from my phone and will never again make use of their online app, OR shop there either. Very frustrating.
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