KM
K M

1 reviews | Active since Jul 2020

14 Jul 2024, 12:41

More effective harasment by Regus/spaceworks- Rivonia

Dear all,

We have been facing this from space 377, Rivonia, South Africa.

It's more effective harassment than before. Never go regus/spaces/Space works. Operating with these names.

• The customer receives an incorrect monthly rental invoice. • Upon complaining, the customer never receives a response • When the customer approaches the centre management, they mention that nothing is in our hands and the customer has to raise a complaint in the app " after 30 days" • The issue remains unresolved indefinitely, and the customer receives another invoice with a late penalty. • A minimum of 20 to 30 email communications occurs without any resolution. • Different people will interact with you as if they are not aware of the process • The customer has to start explaining the issue from the beginning • In the end, they come up with the exact resolution. Whatever you received initially • The status of the issue remains unchanged. • The customer receives a debt collection message stating that the payment must be cleared before resolving the issue. • Whenever you give notice to vacate the property, they will do this more & more to get a hold of your deposit. • This cycle exemplifies a flawed business model. • One of the more effective harassment.

Be careful when renting if you are a startup or a small company.

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