Spaces V&A Waterfront, Cape Town

I rented a private office space for a year in February. The company is sweet as candy until the moment you sign the contract. From that moment on, you are bombarded with additional costs that were never pointed out before: Parking: chargeable, also full daily rate, even if you only use it for half an hour; cleaning fee when you move out in 4 figures, no matter how clean the office is, 12 month lease is actually 13 months etc.). Since last month, rent payments are also confirmed as "success", you get a payment confirmation without the tenant's Spaces account being updated accordingly. The payment remains open. Even better, and also experienced by other reviewers, Spaces/Regus makes unauthorised debits via the credit/debit card registered on the account. This currently means Spaces/Regus now has two monthly rentals from me: one from my timely rent payment, another that Regus/Spaces simply debited from my card themselves for the same month. Additionally, two "retainer" deposits and the current bill remained outstanding. Emails to the relevant Spaces office are not responded to or are responded to with a delay of several days. If you call the reception/administration after a few days of no response, you are told every time that they are answering the email at this very minute. Alternatively, log a ticket right this second. Sure they do. The office itself: the door lock was broken when I moved in, and it was only possible to start late on the first day. I then got another office. After repair the office admin refused to give me the original office. Likewise, to update the lease to the new office. I was told the previous office was now rented. This is not true. Hence, since February I have been paying rent for an office space that I do not rent. A reason could not be given to me. Presumably again to gain some financial benefit from it at the end of the rental period. Elevator broken regularly. There is usually one lift left for the entire building. Either you wait several minutes and then squeeze yourself into a crowded elevator, or you take a filthy fire escape. Male toilet: Two urinals a few centimeters apart, not possible for two people to use at the same time. Just one toilet cabin that has to be enough for the entire floor. Permanently occupied. Total toilet floor space around 3 square meters for 30+ males. I doubt it will look any better for the femail toilet. Paper dispenser regularly empty and continuouslly empty from around 3-4 pm. Toilet seat loose for several weeks. Overall unclean and smelly. My private office: loose sockets falling out of the wall. Office chair covered with blond hair when moving in. Also the floor. Impossible to sit on a chair or put something on the floor. And that where Spaces/Regus charges a ********** cleaning fee when you move out. So obviously this is seen as additional income instead of being used as such. There are numerous alternatives in Cape Town, also in and around the Waterfront. The closest just 2 minutes walk away. Don't make the mistake I made.