Status Pending

Hi Team,<br> <br> Good day..!<br> <br> My Reference No. to SAQA is *** (Date Submitted: 2015-Oct-19) and according to SAQA Estimated Completion time is 2015-Nov-12.When I contacted for the current status of my application then they told me that they are communicating with my institution but when I contacted with my institution, they told me that they haven't got any verification request from anywhere. And also I provided the link for online verification and online verfied certificate also. So the process is still pending. Now when I am again trying to contact with SAQA on email ID they are not responding and I don't know what to do or where to approach.Kindly update ASAP.<br> <br> Regards,<br> Rajesh. N