SAQA foreign qualification evaluation

In Dec 2014 l app**** online for foreign certificate evaluation. After completing the form l gathered together the required documents and made a deposit into the SAQA Standard account The amount deposited included postage to my address in Capetown. In Jan SAQA sent me a message that stated that they had received my documents and a response should be expected by 06Feb. On 6 Feb SAQA called me to verify my postal address I clearly told the lady that l spoke to that the document must be sent Capetown and not Zimbabwe (country where documents where obtained). A couple of days later l received a waybill number for postnet. I waited for a week but to my surprise my documents did not arrive. I went online to try and track the document but l could not retrieve the waybill number. I then called Postnet and SAQA and l did not get any assistance.<br> I have called SAQA and POSTNET and l have also sent emails to SAQA and l have not received any positive response. Its almost a month and no documents have come my way and no one seems to be bothered, l have exhausted all possible avenues to try and get my documents to no avail.