What's the meaning of Batho Pele principles in government

Sebenza Police Station cops really don't live by the "Batho Pele" principles but their own principles, of treating people like they're doing them a favour by helping or being at the police station to "serve and protect" and they don't even deserve the "Sebenza" name, please give them something different, like the opposite of that, Amongst one of them is Constable "Mona" who is currently on shift on Saturday the 11th of October 2025 an exactly 14h11 Hours South African time, having lunch with his colleagues, others driving out while we're waiting to be "served" as if we're at the Clinic, which work ethic allows for one to leaves people behind and go stare at his colleagues eyes, Moja's friend even cut the poor old man shot and Big Ups To Mem Babalwa Sodoyi ❣️, Keep Living By The Principles.