SAPS

I have attempted to contact the Brakpan SAPA 5 times a day for the past 2 weeks & not a single person picks up the phone...thank goodness it wasn't an emergency. When i personally went to the station i got pushed from pillar to post & promised that Lieutenant Vernon Chetty would call me back & that was 3 weeks ago...to date not a word from him. Is this the kinda sevice we pay for thru our hard earned taxes?