ROODEPORT POLICE STATION NOT HELPFUL

Last week Friday week to open a case and avidavit at Roodepoort police station. I waited for 45 minutes after I explain my complaint as I was refered by my bank to report *****/****.The police lady told me that there's not case because I transfered the money to the service provider. I tried to explain that he didn't render the service and he acknowledged the money is received.She said it's an agreement even though he didn't deliver!I left the police station disappointed and asking where is justice. You pay and anyone can just get away without doing the duty.Please help we need a better service in our SAPS!!