poornservice at Daantjie Police station

My mother went to daantjie police station at 7pm on 18/08/2017 to open a physical abuse case against her son who constantly humiliate and abuse her physically and emotionally. When she arrived at the polices station she was told by 6 police officers that she's the one who caused her son tonsmoke **** and then when he starts abusing her she runs to the police station. So they told her to go home. She had to walk home at that night alone and scared and as I speak she is soon traumatized.