POOR SERVICE SAPS

My wife and son went to SAPS Kempton Park on Saturday, 24 August 2019 to report an accident. They arrived at 10:30and waited at the customer services counter. Police officers behind the counter ignored them and only having asked for service were they given a form to complete by a very rude constable Chopani. my son completed the from and again had to wait until 11: 20 when the same constable, after he and others walked past frequently, assisted them and they could eventually finalise the report. Due to lack of service the queue in the meantime had gotten longer but the service apparently didn't improve at all.