Identity theft case

It came to my attention that my identity was ****** and the lady had opened a Vodacom account, nedbank account as well as getbucks.<br> <br> I went an opened a case @saps and its been 2 months with no response. Vodacom has seen cleared my name after thorough investigations. I am awaiting Nedbanks response as well as getbucks.<br> <br> my concern is that I called the investigating officer after I gave him 2 months to work on the case only to be told that there is nothing he can do. I asked him why he hadn't traced the cellphones and he told me he needs to be apply for a section 209/205 first.<br> <br> I am very disappointed in our law enforcement and I am worried how many more people have to go through this before it can be taken seriously.<br> <br> the person almost destroyed me, she has ruined my reputation and got away with it. <br> <br> vodacom account is almost 15000 and she took 6 loans from getbucks , she would've caused more damage had I not opened my eyes and did something about it.<br> <br> What is the procedure when one opens a case with saps? , what is expected from me as well as the investigating officer. I went through a lot of trouble having to go and get affidavits ,home affairs as well as nedbank.