LM
Larissa M

1 reviews | Active since Apr 2014

20 Jul 2015, 21:40

Great Service

I had a problem with a prepaid airtime pin that I had purchased at Pick 'n Pay that was not working and did not get any assistance from staff at the store. I had then gone to the police station to report the matter. after explaining to an officer the problem I had, I requested to speak to a Senior in charge of the Station. I introduced myself and he asked the officer to check on the City of Cape Towns number for the after hours complaints. He could not find it. He explained to me what elements were required for me to open up a case and I agreed that I will wait till tomorrow. He fetched his office key and asked me to accompany him to his office. Here is where he made many calls to solve my prepaid electricity problem. Eventually on my leaving the station, a gentleman by the name of Arthur called and gave me the right number to call. I called Mervin and he sent me some codes to punch in and then my prepaid voucher. Problem solved. Thank you Capt Mbangu . You a true asset to the community. Gregg Michael

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