Fear

Im so disappointed in the service i got from SAPS. I got to my flat at 7am security and i had a brief argument about something he didn't do right and he was blaming me. He ended up shoving me and calling me a **********. I called for help 07:57 and was told officers are coming. I waited till 10am for them outside my flat. I tried calling in between and was told that i have to wait in queue like i do at the bank. From there they kept hanging up. At 10:30 i walked to John voster and when i got there 2 female constables were sitting chatting they assisted me 15mins after their chat asking me what i want. I told them i want to open a case for assault and ************ the lady got up and handed me a paper told me 2 give my doctor to fill in and come back. I asked for advice on defamation of character she laughed along with her colleague and told me when my doctor is done then i should come back. My life is threatened and my question is should i be in a morgue before im taken seriously or should I have bruises 1st. I want to take this matter forward but i cant do it without opening a case. If anything happens to me will the state take fault for it. Will they take care of my kids?