case number 544/09/18

In 2018 September my husband and I opened a ***** case at moroka saps We are not satisfied with how our case is been handled and feel that moroka saps is not doing their job. I’ve escalated this matter countless times to the saps complaints dept who then referred me to col Moabelo who also I feel failed us in helping us resolve our problem. While moroka was investigating our case there are leads that they never bothered to follow which led to the case still been under investigation, our main main problem is the lack of communication from from IO handling our case who doesn’t bother contacting us to let us know what’s happening, the only way we will know what’s going on is if we call in to ask about the case but we still don’t get enough feedback from IO nor do we get any info from her superior who we’ve communicated with countless times as well as the station commander. Who do we trust to help us in our point of need if the people who are supposed to help us drag their feet and don’t go all out to make sure that we get the help we need from them. People end up been blamed for taking the law into their own hands but what are we to do if our police force is failing us? Who are we going to run too when crimes are been committed? Please step in and help us out, we lost a lot of money which we worked hard for and feel that it can be recovered provided that moroka saps does what’s supposed to be done. We even requested our case be moved to a different station due to the fact that it landed in protea saps and when it was there a lot of things were uncovered by IO sebone who would call and update us and had the fire that’s required when dealing with people but it was taken back to moroka where there was nothing but the dark