Bad service

On the 19th of November 2021 someone burglary the house I'm renting in Greenfield location Maclear. They took 2 flat screens TV, 40cm Hisense, 32cm Samsung and Asus laptop. The case was reported at police station and case number is 68/11/21. The finger print department arrived on the 21st November 2021. My sons were at home and not satisfied with the way the fingerprints were done. When I arrived at home i was not satisfied when they tell me. I called Maclear police station and spoke to Mr Maile(not sure about the spelling) and he advised me that he will call them. After 10 to 15 minutes a lady Nyume called me from this number +*** and she was not friendly at all. She kept on telling me that it's the first time someone complaining about her job. She kept on repeating about her job and she got a complain. I told her that I'm not teaching her how to do her job but I'm not satisfied thats all I'm saying. She told that she has a list of other people that she must still do fingerprints but I kept on telling her that she must please come back to do them again. She told me that the reason she only took fingerprints on speakers and fan its because she didn't want to leave the house dirty with the black powder she was using. I asked her so the problem was the black powder not the fingerprints. To cut the story short she advised that will coming back on Wednesday the24th November. She never pitched till today no call nothing. So I feel she doesn't care about customers at all. She was not friendly, she dropped the call also. We didn't finish our conversation. My contact details ***