Terrible experience with Soukop, Deposit still not refunded almost a mont later

Had a terrible experience with Soukop. 1stly they could not allow me to move in prior to the money appearing in their bank account even though I have sent them proof of payment. 2ndly, when i eventually moved in the apartment (5 days later) , it was dirty and dusty and they said they dont have anyone available to clean. 3rdly, , i gave them 2 months notice that I will be vacating the premises end of April 2019 and they insisted that I move out on a weekend as they had a tenant wanting to move in that very weekend and this was 2 days before mont end. Lastly, their agent Austin was not available to collect the keys and conduct the required inspection when i move out. Now they have withheld my deposit and want half of my deposit R6000 to paint the open area on the ground floor. How ridiculous!!! When i told them that I have a contractor working in my new place who can come and paint if thats a requirement, they agreed and gave me a date for the work to be carried out but consequently cancelled the appointment citing that the Landlord want her people to do the work. Mind you, no pre inspection was conducted when i moved in and none done when i vacated the premises even though the Rental Housing act stipulates this as a requirement. Some ****** hiding behind the property business. Still waiting for my full refund and they are quite regardless of the e-mail sent demanding the same as it is Overdue!!