

Sorbet Bayside
NPS Score
-100
Recommended: Unlikely
Mar '26 - Sep '26
Hellopeter has tracked Sorbet Bayside across 1 reviews. Sorbet Bayside hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Sorbet Bayside? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2018
I went to Sorbet Bayside for an eye brow & lip wax. The following day my eyes/ face looked like I was in a boxing match, I was swollen and red. I contacted Sorbet, the owner Jessica of course apologised however the process that was followed wasn't procedure according to other branches abd Olandi from Depelive. The correct product was not followed through before& after an eye brow wax. Sorbet and Depelive are not taking accountability for anything, just a "sorry " I had a function the day my eyes were swollen, extremely embarrassing. I am self employed and had to explain to my clients what had happened as it was extremely embarrassing, it took a few days for swelling to go down. Jessica only refunded the cost of the eyebrow wax and refused to compensate in any other manner, which would have been etiquette. Therefore shows she is not interested to gain my trust to go back to Sorbet. Therefore I will never go back as I have been a client for many years, and will certainly never refer anyone. I am absolutely disgusted as there is no accountability taken for the misconduct and procedure as they have *********** staff.
1 reviews | Active since Dec 2018
I went to Sorbet Bayside for an eye brow & lip wax. The following day my eyes/ face looked like I was in a boxing match, I was swollen and red. I contacted Sorbet, the owner Jessica of course apologised however the process that was followed wasn't procedure according to other branches abd Olandi from Depelive. The correct product was not followed through before& after an eye brow wax. Sorbet and Depelive are not taking accountability for anything, just a "sorry " I had a function the day my eyes were swollen, extremely embarrassing. I am self employed and had to explain to my clients what had happened as it was extremely embarrassing, it took a few days for swelling to go down. Jessica only refunded the cost of the eyebrow wax and refused to compensate in any other manner, which would have been etiquette. Therefore shows she is not interested to gain my trust to go back to Sorbet. Therefore I will never go back as I have been a client for many years, and will certainly never refer anyone. I am absolutely disgusted as there is no accountability taken for the misconduct and procedure as they have *********** staff.
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