1 reviews | Active since Sept 2016

03 Sept 2016, 11:48

Worst service ever

<p>Hello Peter, my name is Annelisa Kubalo, i am an unhappy customer who has a problem to share for bad service occurred in game store Westgate Mall Roodepoort, In September 2013 i have bought a Sony Bravia 40 inch TV and by December 2015 the TV just went dead without a notice till today, i took it back to the shop in January 2016 and the first thing they told me was that the TV has no guarantee which i was aware of and ready to pay cash once it was repaired on the 29/02/16 i received an sms confirming that i should come and collect my TV but to my surprise the TV was not repaired, the consultant there from customer service told me that my TV was not repaired because the parts of the TV are costly and should buy another new TV, I was hurt ,angry and disappointed for the poor service i received , i was asking myself since when a Sony product is a Fong kong as for having a TV for 2 years and then that’s it. When i bought that TV i knew i was buying a strong brand that would last me for decades and i don’t know what to do with it cause its just sitting there in my lounge watching us instead of us watching it, I’m disappointed and upset with Sony company and their products, I’m not sure i will ever buy their products ever again if they are still available in the country</p> <p> </p> <p> </p> <p>The thing is till today my TV is not fixed and i want to see it fixed cause i don’t have one anymore, my kids are bored</p> <p> </p> <p>As for Game Stores Westgate Mall their service sucks</p> <p> </p> <p> </p>

0
Replies (0)