Duplicate deductions for Services Sony Playstation

On the 25th March 2021 my wife purchased online gaming access for my son, at a cost of R119.00 for 1 month online access. The payment was cleared. On the 27th March 2021 the same amount was deducted once again. When my wife cancelled her card, the online access was automatically cancelled. Thus we paid twice for a Service never received.

On the 22 April 2021 I purchased two online games with my wife’s card. The payment was cleared. On the 24 April 2021 the same amount was deducted again. Once again two payments.

I am very disappointed with PlayStation Store , no attempt has been made to date to resolve this matter.

After emailing them , I had to submit further information. Which I did. This information then let to additional information required and that I now phone them with the information and no longer email, which I ultimately refused to do. To date we have not received a refund or further response from them. I will never deal with them again. I feel what they are doing is *********.