1 reviews | Active since Jul 2018
Worst service I have had in years
I have had this ISP on Fibre for 2 months now and I have enjoyed my Internet for a week. They don't return your calls and management refuses to speak to their customers. Empty promises to repair and nothing happens.
Also struggling to cancel my contract as they have not given me the service I am paying for. Im as far as speaking to my lawyers to get this contract cancelled as they are not delivering.
Tired of sending emails and asking / begging to get resolved.
Hello, thank you for alerting us to your current situation. We apologize for the experience that you have had with Sonic Telecoms. We hope that we will be able to assist you in resolving the issues you are facing. Please provide us with your account details so that we may investigate the issue and act to rectify it. Our support team is available from 8am in the morning till 10pm at night. They may be contacted on *** or emailed at *** . Please do not hesitate to contact them should you be experiencing any network issues.
Hello, thank you for alerting us to your current situation. We apologize for the experience that you have had with Sonic Telecoms. We hope that we will be able to assist you in resolving the issues you are facing. Please provide us with your account details so that we may investigate the issue and act to rectify it. Our support team is available from 8am in the morning till 10pm at night. They may be contacted on *** or emailed at *** . Please do not hesitate to contact them should you be experiencing any network issues.