CR
Candice R
1 reviews | Active since Oct 2012
19 Jun 2018, 18:35
Worst Service Ever
This is by far one of the worst service providers I have ever had to deal with.
The sales lady, Michelle, made huge promises, none of which have been followed through. The accounts department have absolutely no idea what they are doing. The operations department is a joke. The support staff are like robots and do not listen to their customers at all. My internet has not worked for one full day in the whole 2 months I have had it. And it is not cheap at all!!! I used to deal with this company often, such a shame they have gone to the dogs.
DO NOT USE THEM!!!!!
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Sonic Wireless's replyOfficial
19 Jun 2018, 21:47Hi Candice, Thank you for getting in touch with us. We apologize for any issues that you have experienced with Sonic Telecoms. We have requested that our support department get in touch with you as soon as possible. We hope that we can assist you in resolving any issues that you are currently experiencing. Please do not hesitate to contact us on *** should you have any further issues.
Best regards,
Sonic Wireless's reply19 Jun 2018, 21:47
Official
Hi Candice, Thank you for getting in touch with us. We apologize for any issues that you have experienced with Sonic Telecoms. We have requested that our support department get in touch with you as soon as possible. We hope that we can assist you in resolving any issues that you are currently experiencing. Please do not hesitate to contact us on *** should you have any further issues.
Best regards,