What a joke!

After a entire year I miraculously get handed over to debt collectors for fees that I apparently owe them. The relationship went pear shaped when I cancelled and moved to another ISP as they were not able to match the competitor. My services were turned off several times during my notice month, to add that was in hard lockdown and I was working from home. I got fed up and actually said to them just leave it off for good and settled all sundries and moved on with my life. This is terrible behavior, after being a loyal client for so long.