The Worse At Delivering Services

Good Day,

I have been calling since Monday 15/06/2020 for some assistance with my internet connection being down since Saturday 13/06/2020.

I've been told countless times that you will get back to me but I'm still waiting. Today is Wednesday 17/06/2020 and i still have the same problem.

No connection! will this be deducted off my bill at Month end? not having connection for half a week?

I'm deliberately being ignored. I've been waiting on your phone line for at least 30 to 45mins, being told that your waiting time is 15mins per query and I'm number 5 in line. When I eventually got through I asked your agent to call me back as I'm about to run out of airtime(R100 airtime later). That was at 08:45 (17/06/2020) this morning, it's currently 13:52(17/06/2020) and I still have not received a call from your company.

I have sent countless emails, only to receive automated replies.

HORRIBLE service!!!!!