1 reviews | Active since Apr 2016

13 Dec 2019, 23:41

Sonic Telecommunications why why why ???

Sonic I really hope this will get your attention because you can really be thankful to who ever you need to be thankful for that your businesses doors is still open because with this terrible or shall I say horrible service that you are providing its really getting to a point of being stupid.

But I must say your Accounts department is on point because I already got my bill a week a go but my internet is running like you know what.

If your technical department can run like accounts department then Sonic will be a for away.

And lastly the WhatsApp that you using now to log faults its a complete joke so you might as well let us rather waste our airtime to call in to log faults.

0
Replies (1)
Sonic Telecoms
Sonic Telecoms's reply05 Mar 2020, 11:05
Official
 Dear Charlton,Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.